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BeVoice Predictive Dialing |
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Key Benefits · No capital equipment cost · Pay for Use · Rapid script creation environment · High degree of local control · No geographic limitations · High availability |
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Key Features · Fully managed service · 14 day installation · 8am - 10pm operational support · VoIP or PSTN · Real-time web statistics · Call Recording as standard · Full CRM integration · DMA / Ofcom compliant · Multi-site, multi-campaign · Outbound CLI presentation · Call and Data transfer · Unlimited scalability · Answer machine detection
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Equipment configured for fault tolerance and high availability. |
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Our high performance, hosted outbound service combines Predictive Dialling, Call Recording, CRM and Agent scripting with unrivalled operational support services, designed to accommodate all the requirements of a first class global outbound solution
The BeVoice Predictive Dialling service also provides access to highly skilled engineers, supporting local IT and operational personnel in a wide range of disciplines that include representation at client meetings data networking and systems integration, scripting and bespoke development.
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The BeVoice hosted Predictive Dialler can provide a 100% boost in performance over manual dialing. |
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The BeVoice Dialler is able to operate either entirely over the public voice network or Voice IP connection to the agent position.
Implementing our outbound solution is a simple process requiring no special services or equipment other than standard contact centre infrastructure. The pre-requisites are:-
· High Speed Internet Connectivity (ADSL or Leased Line) · Web enabled operator workstations · IP or Desk-top phones with DDI |
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Copyright BeVoice Limited 2006 © |
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high performance network voice applications |